Privacy Policy

This privacy policy describes how Svryxellkraxis ("we", "our", "the studio") collects, uses, stores and protects information when you visit our website, take our taste quiz, subscribe to a weekly menu plan or contact us through the channels listed on the contacts page. By using the website you confirm that you have read and understood this policy.

1. Who we are

Svryxellkraxis is a personalized menu planning studio operating from 200 1st St SW, Rochester, MN 55905, USA. The studio is the data controller for the personal information described in this policy. You may write to us at chat@svryxellkraxis.world or call +1 507-284-2511 with any privacy question.

2. Information we collect

2.1 Information you provide

• Identity information such as the name you supply when you contact us or subscribe.
• Contact information including your email address and, optionally, your phone number.
• Menu preferences captured by our taste quiz: cuisines you enjoy, ingredients to avoid, household size and weeknight cooking time.
• The contents of any messages or replies you send to a planner.

2.2 Information collected automatically

• Technical information about your device, browser, language and approximate region used to render the site correctly.
• Aggregated usage statistics such as page views, time on page and the navigation flow you take through the website.
• Cookie identifiers strictly necessary for the website to operate, plus optional preference cookies described in our cookies policy.

3. How we use your information

We use the information described above only for the following limited purposes:

• To create, deliver and refine personalized weekly menus based on the taste quiz answers you submit.
• To respond to messages, plan visits to the studio and confirm subscription details.
• To send service-related notifications, such as menu delivery emails and policy updates.
• To monitor the security and reliability of the website and detect misuse or fraud.
• To meet our legal obligations, including responding to lawful requests from public authorities.

4. Legal bases for processing

Where applicable, we rely on the following legal bases: your explicit consent (for example, the consent checkbox on the contact form); the performance of a contract you have entered into with us; our legitimate interests in operating, securing and improving the studio; and compliance with legal obligations that bind the studio.

5. Sharing of information

We do not sell, rent or trade your personal information. We share information only with carefully selected service providers who help us operate the website and deliver subscriptions, including hosting providers, transactional email services and payment processors. These providers act under written agreements that limit them to the instructions we give and require equivalent confidentiality.

6. International transfers

Some of our service providers process information in countries other than the United States. Where such transfers occur, we use safeguards recognised by applicable law, including standard contractual clauses where required.

7. Retention

We retain your information only for as long as needed for the purposes set out above. Quiz answers are kept while you maintain an active subscription and for up to twelve months after cancellation, after which they are deleted or anonymised. Inactive contact submissions are deleted after eighteen months.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict or object to our use of your personal information, and to data portability. You can also withdraw consent at any time without affecting the lawfulness of processing carried out beforehand. To exercise any right, write to chat@svryxellkraxis.world. We will respond within thirty days.

9. Security

We apply organisational and technical safeguards proportional to the sensitivity of the information we hold. These include encrypted transport (HTTPS), restricted access for staff, periodic review of permissions and the principle of collecting only what we need.

10. Children

The website is not intended for children under thirteen years of age. We do not knowingly collect information from children. If you believe a child has provided personal information, please contact us so we can remove it.

11. Updates to this policy

We may update this policy to reflect changes in our practices, technology, legal requirements or service offerings. When we do, we will revise the "last updated" date at the top of the page and, when changes are material, notify subscribers by email.

12. Contact

For privacy questions, requests and complaints please write to chat@svryxellkraxis.world or send a letter to 200 1st St SW, Rochester, MN 55905, USA. You may also use the form on our contacts page.